Privacy Policy for DigiHike
Last Updated: March 8, 2025
DigiHike (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase digital products or services from us.
Please read this Privacy Policy carefully. By accessing our website and using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our website.
Personal Information You Provide
We may collect the following information when you place an order, contact us, or create an account:
- Full Name
- Email Address
- Phone Number
- Billing Information
- Order Details
Payment Information
We do not store your complete debit card, credit card, UPI, or banking details.
All payments are securely processed through trusted third-party payment gateways. Your payment information is handled according to the privacy policies of those payment providers.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Operating System
- Device Information
- Pages Visited
- Time Spent on Pages
- Referral Source
- Cookies and Similar Technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and payments.
- To deliver purchased digital products and services.
- To provide customer support.
- To communicate regarding your purchases.
- To improve our website, products, and user experience.
- To send important service announcements and policy updates.
- To prevent fraud and enhance website security.
- To comply with legal and regulatory obligations.
3. How We Share Your Information
We value your trust.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only with trusted third-party service providers when necessary, including:
Payment Processors
To securely process payments through authorized payment gateways.
Email Service Providers
To deliver digital products, order confirmations, invoices, and support communications.
Cloud Storage & Business Services
To securely store and manage business data and customer information.
Legal Requirements
When required by law or in response to valid legal requests from government authorities or courts.
All third-party providers are required to protect your information and process it securely.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
These include:
- Secure SSL encryption during data transmission.
- Secure payment gateway integrations.
- Limited access to customer information.
- Regular security monitoring where applicable.
While we strive to protect your information using commercially acceptable methods, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permitted.
- Object to or restrict certain processing of your data.
- Withdraw consent where applicable.
To exercise any of these rights, please contact us using the information below.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Improve website functionality.
- Analyze website traffic.
- Enhance user experience.
You can configure your browser to refuse or delete cookies. However, some features of the website may not function properly if cookies are disabled.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with an updated “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: contact@digihike.com
Phone / WhatsApp: +91 8929960212
We aim to respond to all legitimate requests within a reasonable timeframe.
Consent
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
